01372 463 082
07891 649 268

General Questions

Click on a question below for answers:


Consulting Timetable

Mr Jones consults on a Tuesday all day and 3 Wednesday mornings out of 4 per month. The first appointment is at 9.30am and the last appointment is at 4.00pm. First and last appointments are allocated on a rotational basis so as to be fair to all of our patients as these times are usually the most popular. Mr Jones cannot see private patients other than on those days stated.

Dr Dinwoodie consults on alternate Thursday mornings and as well as seeing her own patients will also provide cover for holidays and emergencies at the Fairoak practice which will ultimately mean a shorter waiting time for patients currently in active treatment or who have a genuine orthodontic emergency.


Do you only see patients by appointment?

Patients can only be seen by appointment only.


Appointment Intervals

Please bear in mind that in general most orthodontic treatment visits are between 8-10 weeks apart, and that the diary is always booked up 8-10 weeks in advance, so changing appointments can be somewhat difficult. If you should need to cancel an appointment, please give consideration to other patients and do so at the earliest opportunity, rather than at the last minute. We would therefore kindly request that 48 hours or 2 working days notice of any cancellation be given so that the appointment may be offered to another patient.


Cancellation List

A cancellation list is also in operation, so if it is the case that you are able to come in at short notice, please make Clare Bull aware of this at the time of your call.



For genuine orthodontic emergencies, we will always try to deal with these as and when they arise, to ensure that our private patients are seen quickly without delay. Patients are offered an emergency appointment on the next available clinic day and this will usually be in the morning.


New Patients awaiting treatment

New patients starting treatment are always given the first available treatment appointment, which is normally around 8-10 weeks ahead. This allows sufficient time to sort out contact details, consent forms and finance arrangements.


Initial Orthodontic Consultation Assessment

The consultation fee is £120. If however, you have private medical insurance cover, your insurer may well cover the cost of the initial consultation, so please consult your healthcare provider in the first instance for a pre-authorisation number